Colorado Veterinary Care Specialist

Compassionate and dedicated, the full-time Remote Veterinary Care Specialist will manage high-volume inbound calls, providing empathetic support to pet families regarding in-home euthanasia, hospice care, and quality-of-life concerns while working from home. Key responsibilities Guide emotionally charged conversations related to end-of-life pet care Deliver exceptional customer service and maintain accurate documentation of calls Schedule appointments and collaborate with veterinarians to support families effectively Required qualifications Prior experience in high-volume call centers or customer service roles, preferably in veterinary or hospice environments Reliable wired Ethernet internet connection with the ability to pass a mandatory speed test Proficiency in navigating multiple software platforms, including Google Workspace and scheduling systems Ability to work independently with strong attention to detail and adaptability Willingness to complete a mandatory 2-week training program at the start of employment