Connecting with consumers to assist them in managing their defaulted student loans, the full-time Collector I - Post Default will negotiate payment arrangements, perform skip tracing, and ensure compliance with regulations while working remotely. Key responsibilities Communicate with account holders to profile borrowers and negotiate repayment options Utilize skip-tracing tools to locate individuals and maintain accurate documentation of all contacts Stay updated on federal and state regulations governing collections and integrate training into daily practices Required qualifications High School Diploma/GED or equivalent Progressive work experience, preferably in a third-party collection environment PC experience in a Windows environment Basic keyboarding skills