Collections Specialist

Collections SpecialistSalary: $50,000-$60,000 Location: Tampa, FL | OnsiteWhy This Opportunity Stands OutThis Collections Specialist opportunity offers the chance to play a critical role in supporting cash flow, customer relationships, and the overall financial health of a growing organization. The company values collaboration, accountability, and professional development, providing employees with opportunities to expand their skills and advance within Accounting and Finance.As a Collections Specialist, you'll work directly with customers, accounting professionals, and leadership to resolve outstanding account issues while helping improve collection performance and financial results. The Collections Specialist will gain exposure to accounts receivable operations, dispute resolution, account analysis, and cross-functional business processes.This opportunity is ideal for a Collections Specialist who enjoys relationship management, problem-solving, and owning a portfolio of accounts.Key Responsibilities of the Collections SpecialistManage assigned customer accounts and proactively follow up on outstanding balancesContact customers regarding past-due invoices and negotiate payment arrangementsResearch and resolve billing disputes, payment discrepancies, and account-related issuesMonitor aging reports, document collection activities, and maintain accurate customer recordsPartner with Accounting, Accounts Receivable, and Customer Service teams to resolve outstanding account concernsQualifications for the Collections Specialist2+ years of collections, accounts receivable, or related accounting experienceExperience managing aging reports, collections activity, and customer account reconciliationProficiency with Microsoft Excel and accounting or ERP systemsStrong communication, negotiation, and customer service skillsHigh school diploma or equivalent required; Associate degree preferredWhat You'll Gain as the Collections SpecialistOpportunity to directly impact cash flow and company performanceExposure to accounts receivable, accounting, and customer account management functionsCollaborative work environment with leadership visibilityProfessional development and long-term career growth opportunitiesExperience developing expertise in collections strategy, dispute resolution, and account analysisWho Thrives as the Collections SpecialistThe ideal Collections Specialist is professional, persistent, and solutions-oriented.

This Collections Specialist enjoys working with customers, resolving account issues, and balancing strong relationship-building skills with effective collections practices. Organized, analytical candidates who are comfortable managing multiple priorities will thrive in this role.