Collections Specialist

Collections SpecialistSulphur, LAAre you confident on the phone, persistent, and able to stay professional in challenging conversations??nin Staffing is looking for a Collections Specialist to join a fast-paced team focused on debt recovery.In this role, you'll make outbound collection calls, work with customers to resolve outstanding balances, and accurately document each interaction.Training is provided on the company's systems, procedures, and collection process.Responsibilities include:Make outbound calls regarding outstanding balancesCommunicate professionally and confidently with customersWork toward resolving outstanding debtsAccurately document calls, conversations, and outcomesEnter detailed notes into the company systemFollow established collection procedures and guidelinesMaintain professionalism and composure during difficult conversationsConsistently follow up and make repeated attempts when neededThis position is a great fit for someone who is confident, persistent, professional, and not easily discouraged.The ideal candidate:Has strong phone etiquette and communication skillsIs comfortable making frequent outbound callsHas a thick skin and can handle difficult conversationsUnderstands that some calls may result in a hang-up, no answer, or an unhappy customerCan remain calm and professional even when someone is rude or frustratedIs persistent and willing to keep trying after unsuccessful callsIs comfortable working with computers and entering detailed notesIs dependable, organized, and able to follow proceduresLearns quickly and is open to trainingDon't miss this chance to enhance your experience in a production environment while enjoying competitive pay and a comprehensive benefits package.Weekly pay$5 prescription drugs$5 doctor's visit copaysFree teledoctor serviceFree counseling servicesLife insurance includedVision insurance includedDental insurance includedVacation and holiday payScholarship Opportunities401(k) retirement planFree legal servicesOur unbeatable employee discount programIf you're confident on the phone, don't take rejection personally, and know how to stay professional under pressure, this could be a great opportunity for you!