Collections SpecialistWe are looking for a Collections Specialist to join our team in Norfolk, Virginia in a Contract to Permanent role. This position focuses on managing outstanding advertising-related receivables while delivering responsive support to customers with billing questions or account concerns. The ideal candidate brings strong organization, sound judgment, and a consistent approach to reducing past-due balances across a range of advertising services.Responsibilities:Manage collection activities for advertising accounts by following up on past-due balances and encouraging timely payment.Investigate billing concerns, clarify account discrepancies, and work directly with customers to reach accurate resolutions.Support receivables for multiple advertising offerings, including print, digital, creative, and other related services.Maintain detailed account records, document collection efforts, and track progress on delinquent balances.Communicate professionally with clients to address payment issues while preserving strong business relationships.Review aging reports and prioritize outreach efforts to improve cash flow and reduce outstanding receivables.Collaborate with internal teams when account adjustments or billing corrections are needed to resolve customer concerns.
Collections Specialist in norfolk at Unknown Company
This position is listed as contract and onsite.