Collections Specialist

Position Title: Associate Credit Representative (Hybrid)

Location: Naperville IL

Duration: 06 months Contract on W2 (Possible extension)

Position Description:

• Job Responsibilities:
• Contacting customers on past due balances via email and phone.
• Ability to listen, identify, and document invoicing issues and communicating to internal stakeholders.
• Need to be able to research and reconcile debit/credits and payments on customer accounts.
• Need to be able to deal with upset customers in a professional manner.
• After training, will need to have an internal drive to resolve past due balances without assistance from the Manager.

Required Skills:

• Commercial (B2B) Collection Experience required (2-5 years)
• Background in accounting to support research on debit/credits on customers' accounts.
• Ability to be self-motivate after training
• Needs to know Microsoft Excel (basic commands for statement reconciliation)
• Accounting understanding, Bill Collections
• Microsoft Outlook Applications
• Good Communication

Preferred Skills:

• SAP experience preferred
• GetPaid collection experience preferred

Education/Experience Requirement:

• 2-5 years collection experience

Education Preferred:

• College or 2-5 years' experience

Technology Requirements:

• SAP, Excel