Collections Specialist

Monroeville, PA 15146 | Onsite
$50,000–$60,000

About the Company

A growing organization is seeking a Collections Specialist to join its Accounting team. This is a great opportunity for someone who enjoys working with customers, resolving account issues, and supporting overall cash flow. The company offers a collaborative environment with opportunities for professional development and career growth.

Collections Specialist Key Responsibilities

• Manage assigned customer accounts and follow up on outstanding balances.

• The Collections Specialist will contact customers regarding past-due invoices and work to secure timely payments.

• Research and resolve billing disputes, payment discrepancies, and account issues.

• The Collections Specialist will monitor aging reports and maintain accurate records of collection activities.

• Partner with Accounting, Accounts Receivable, and Customer Service teams to resolve account concerns.

• The Collections Specialist will negotiate payment arrangements and maintain positive customer relationships.

Qualifications for Collections Specialist Role

• 2+ years of collections, accounts receivable, or related accounting experience.

• Experience working with aging reports, customer accounts, and account reconciliations.

• Proficiency in Microsoft Excel and experience with accounting or ERP systems.

• Strong communication, negotiation, and customer service skills.

• High school diploma or equivalent required; Associate degree preferred.

What the Company Offers

• Opportunity to make a direct impact on cash flow and company performance.

• Collaborative work environment.

• Exposure to various accounting and accounts receivable functions.

• Opportunities for professional development and long-term career growth.