About the Company and the Collections Specialist Opportunity:
- CFS is partnering with a repeat client in the food industry located in Jessup, MD to bring on a Collections Specialist on a contract to hire basis
- This company offers growth opportunities across various departments and boasts strong tenure, a family feel, and a relaxed work environment
- Schedule: M-F start between 7-8am and work an 8 hour day. 100% in office in Jessup, MD
- Reports to the Credit and Collections Manager
- Salary: $55,000 - $65,000 depending on experience
Job Duties of the Collections Specialist:
- Monitor AR aging and identify and resolve assigned past due accounts by contacting customers via phone and email
- Broker payment plans and resolve collection issues
- Resolve short pay and credit issues in a timely manner
- Email requested invoices and customer Credit Memo(s)
- Research and processes any payment discrepancies, charge backs, returns, and NSF items
- Answer AR phone/email inquiries and follow up
- Provide weekly reporting to Credit Manager
- Maintain current aging for a high volume of customers
- Process and post daily payments received
- Negotiate payment plans as needed
- Perform other job related duties as assigned
Qualifications for the Collections Specialist:
- 2+ years of experience with accounts receivable and b2b collections
- AR experience in the food industry a plus, but not required
- Basic Excel skills
- Organized, detail oriented, strong multitasking skills, great customer service and communication skills
- Strong understanding of debits and credits
- Must be able to pass a background check and drug screen
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