Collections Specialist III

Managing a portfolio of complex accounts, the full-time Credit-Past Due Collections Specialist III will resolve non-standard deductions, handle cash applications, and serve as an escalation point for junior team members while working remotely. Key responsibilities Manage collections on assigned complex accounts, including retailer-specific compliance requirements Research and resolve deductions and chargebacks, escalating amounts above approval authority Establish and adjust credit lines for new and existing accounts in accordance with company policies Required qualifications High school diploma or equivalent; college-level accounting coursework preferred 3 to 5 years of credit, collections, or accounts receivable experience required Experience with retailer deductions and vendor portals Strong Excel skills, including formulas, VLOOKUP, and pivot tables Familiarity with Microsoft Dynamics 365 Finance & Operations and AI tools