Collections Specialist

Seeking an AR/Collections Specialist to manage a large portfolio of 300-900 business clients while driving collections, resolving payment disputes, and maintaining strong customer relationships.

This role focuses on collecting on high-value past-due accounts, reconciling complex accounts, collaborating with internal teams, and ensuring timely payment resolution. Ideal candidates are professional, detail-oriented, and comfortable handling sensitive accounts and escalations.

Qualifications:

• 2-3+ years of Accounts Receivable, Collections, Corporate Billing, or Accounts Payable experience in a B2B environment.
• Strong experience with account reconciliations, cash applications, and resolving payment discrepancies.
• Proficient in Microsoft Excel.
• Experience managing a high-volume portfolio of customers/accounts.
• Strong customer service, communication, and problem-solving skills.
• Ability to handle escalations, difficult conversations, and complex billing issues professionally.
• Experience collaborating with multiple internal departments to resolve payment concerns.
• SAP and Salesforce experience preferred.
• Construction collections experience and mechanics lien knowledge are strong pluses.

Why this Role

• Large portfolio ownership with significant autonomy and visibility.
• Opportunity to manage high-value accounts and develop advanced collections expertise.
• Exposure to complex reconciliations and business-critical customer relationships.
• Highly collaborative environment with cross-functional interaction across finance and operations teams.
• Strong opportunity to build skills in dispute resolution, account management, and corporate collections.