Insight Global is currently hiring a Collections Specialist for a large insurance client in the Glen Allen, VA area. This role will be a temporary contract around 5-6 months, but could get extended or lead to another role with the company based on performance while on contract! It will require working Monday through Friday fully onsite in the Innsbrook area. The ideal candidate will have at least 1 year of experience working in an office environment and have strong computer skills.
Responsibilities:
- Perform inbound and outbound collection calls to collect on outstanding balances
- Assist in increasing internal collection efforts while reducing third party collection agency expenses
- Maintain collection queue/portfolio to minimize the risk of bad debt exposure to client
- Collaborate with internal customers to effectively handle disputes and other questions from external customers
- Communicate timely and effectively via both email and phone with external and internal customers
- Achieve prescribed productivity standards
Qualifications:
- High school diploma
- 1+ year of work experience in an office setting
- Strong computer skills and proficient in Microsoft Office Suite (Excel, Outlook, Teams, etc.)
Collections Specialist in Glen Allen at Insight Global
This position is listed as contract and onsite. It was posted last week.