Collections Specialist

Collections SpecialistOur client is seeking a professional to manage the complete customer account lifecycle, from credit application review to collections and payment follow-up. This role involves working across various departments to ensure accurate account management and collections. The position is based in Charlotte, NC, and is a contract opportunity.

Familiarity with general financial technology platforms is required.Key ResponsibilitiesReview and process new customer credit applications, ensuring accurate data entry.Maintain and update customer account records, including billing and payment terms.Manage collections for business-to-business accounts, ensuring timely follow-up on past-due invoices.Resolve invoice disputes by collaborating with internal teams and customers.Coordinate with cash application teams to ensure accurate payment postings.QualificationsExperience in business-to-business collections or accounts receivable.Proficiency in managing accounts receivable aging reports.Strong documentation and follow-up skills.Intermediate skills in spreadsheet software for data analysis and reconciliation.Effective communication skills for interacting with customers and internal teams.Core TechnologiesERP SystemsFinancial Reporting ToolsCustomer Relationship Management Platforms