Collections Representative

Collections SpecialistResponsible for tracking and collecting on various delinquent accounts in accordance with Bank policies and procedures.Essential duties and responsibilities include, but are not limited to the following:Contacting customers via phone or letter to inquire on past due accountsTracking and entering on various systems the status of delinquent accountsMaking payment arrangements with customers with past due accountsInitiating any legal action necessary for the collection of a loanHandling the required actions when loans are past due for a specified period of time (30 days, 60 days, 90 days, etc.)Applying payments as needed to delinquent accountsWorking with insurance companies for claims when a vehicle is declared "totaled"Handling voluntary and involuntary repossessionsCompiling a variety of reports, depending on the status of the unpaid loanCollect and monitor all delinquent accounts for Line of Credit accounts and Credit Card accountsWork with tellers to resolve missing loan payment made by customer at branch, take corrective action to apply to accountWork with appropriate parties when a Bankruptcy notice is receivedComplete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money laundering procedures. Maintain compliance with all appropriate rules and regulations.Regular, predictable attendance is an essential requirement of this positionEducation and/or experience:High School diploma or General Education degree (GED)A minimum of two (2) years collections and/or loan related experienceKnowledge of Word, Excel, Internet navigation/research, and Outlook is expectedAbility to clearly and effectively communicate both verbally and in writingE-Verify is used to confirm the identity and employment eligibility of all newly hired employees.Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran