Collections SpecialistWe're seeking a professional and detail-oriented Collections Specialist to join a well-established organization. This position is ideal for someone who enjoys building relationships, resolving account issues, and helping customers find solutions while maintaining strong financial controls.If you're organized, confident communicating with customers, and have experience in business-to-business collections, this could be an excellent opportunity.What You'll DoCollections & Account ManagementContact customers regarding past-due invoices and outstanding balancesNegotiate payment arrangements and follow up on collection effortsMaintain accurate records of collection activity and customer communicationsReview delinquent accounts and determine appropriate collection strategiesMonitor aging reports and prioritize collection activitiesCustomer Service & CommunicationRespond to customer questions regarding invoices, payments, and account balancesResolve billing concerns, disputes, and account discrepanciesCommunicate professionally through phone, email, and written correspondenceBuild positive customer relationships while ensuring timely collectionsReporting & Administrative SupportAssist with collection reporting and account status updatesMaintain accurate account records and customer informationSupport internal teams with account-related inquiriesEnsure compliance with company policies and collection proceduresWhat We're Looking ForMinimum of 2 years of business-to-business (B2B) or corporate collections experienceStrong customer service and communication skillsProficiency with Microsoft Excel and Microsoft WordAbility to work independently and manage multiple prioritiesStrong organizational skills and attention to detailProfessional, assertive, and solution-oriented approachAbility to meet deadlines in a fast-paced environmentStrong problem-solving and relationship-building skillsBenefitsHealth Insurance401(k) PlanPaid HolidaysPaid Vacation TimeAdditional Employee Wellness ProgramsStable Full-Time OpportunityThis is a great opportunity for someone who enjoys helping customers resolve issues while supporting the financial health of a growing organization. You'll have the opportunity to build relationships, improve account performance, and contribute to a team that values professionalism, communication, and customer service.If you're looking for a stable opportunity where your collections experience and customer service skills can make a difference, we'd like to hear from you.Apply today to learn more about this opportunity.