Collections Recovery Specialist

Collections Recovery Specialist

Advanced Recovery Group LLC (ARG) is a rapidly growing commercial collections agency specializing in Merchant Cash Advance (MCA) and business to business debt recovery. As our company continues to expand, we are seeking motivated, professional, and results-driven individuals who are interested in building a long term career with our team.

The Collections Recovery Specialist will be responsible for managing a portfolio of delinquent commercial accounts and negotiating effective repayment solutions. The ideal candidate is a confident communicator and skilled negotiator who demonstrates sound judgment, strong problem solving abilities, and the ability to succeed in a fast paced, performance driven environment.

Responsibilities

• Manage and maintain a portfolio of commercial collection accounts
• Review account history, contracts, payment activity, and supporting documentation
• Contact business owners and debtors through phone calls, emails, and text communication
• Negotiate payment arrangements and settlements
• Encourage timely resolution of outstanding balances
• Maintain detailed and accurate account notes and collection activity
• Investigate accounts using skip tracing techniques and other research methods
• Meet daily, weekly, and monthly collection goals
• Work collaboratively with management and legal teams when necessary
• Provide professional and compliant communication with clients and debtors

Qualifications & Skills

• Previous experience in commercial collections, debt recovery, or a related field preferred
• Strong negotiation and communication skills
• Comfortable handling outbound calls and difficult conversations
• Ability to multitask and manage a high-volume workload independently
• Experience with Microsoft Office, Excel, CRM systems, and databases
• Familiarity with skip tracing techniques is a plus
• Strong attention to detail and organizational skills
• Goal-oriented mindset with the ability to perform under pressure
• Associate’s degree required; Bachelor’s degree preferred

Compensation & Benefits

• Base Salary: $50,000 - $60,000 annually
• Uncapped Monthly Commission

At ARG, we value hard work, growth, and team culture. We are looking for individuals who are motivated to succeed and want to be part of a company that is continuously expanding.

Job Type: Full-time in office

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• 401k