Collections Portfolio ManagerAre you competitive, motivated, and looking for a career with six-figure-plus opportunities?As a Retention Specialist, you'll work directly with merchants to resolve past-due balances, negotiate payment solutions, and help maintain strong client relationships. If you're resilient, persuasive, and comfortable handling high-volume calls, this is an opportunity to turn your ambition into real financial success.What You'll DoContact merchants regarding past-due accounts through inbound and outbound callsNegotiate payment arrangements and settlement optionsFollow up consistently on delinquent accounts to drive resolutionBuild rapport while maintaining professionalism and empathyMeet and exceed individual performance goals in a results-oriented environmentWhat We're Looking ForSpanish speaking a plusPrior collections or sales experience a plusStrong verbal communication and listening skillsExperience negotiating payment plans or settlementsAbility to navigate difficult conversationsComfortable making 50-100+ calls per dayCompetitive mindset and ability to handle pressureWhat We OfferCompetitive base salary plus uncapped commissionSignificant earning potential for top performersPerformance-driven culture that rewards successOngoing training and support to help you excelIf you're ready to take control of your income and grow with a team that values ambition and results, we'd love to hear from you.Salary Range$40,000 - $60,000 USD