Collections Clerk

B2B Collections ClerkSirius Staffing is hiring an experienced B2B Collections Clerk for a contract position in Tampa, FL. In this role, you will support accounts receivable and collections, manage business-to-business customer accounts, collect outstanding balances, resolve billing issues, and help ensure timely invoice payments. Schedule: On-site, Monday to Friday, 9:00 AM to 5:30 PM Pay: $22 -$25/hr BOEWhat You'll DoManage and collect on your assigned B2B customer accounts to ensure timely payment of invoicesReview aging reports and all accounts over 30 days, prioritize collection activities, and monitor accounts for delinquency, escalating issues as neededContact customers by phone and email about past-due balances and payment status, following up as needed to collect outstanding invoicesPrint and mail current and/or past-due invoices as neededResearch and resolve billing disputes, payment discrepancies, invoice problems, and customer concerns, and respond to client inquiries about payments and invoicesReport unresolved disputes to the Accounting Manager for resolutionWork with Sales, Customer Service, Billing, and Cash Application teams to resolve account issuesAssist with account reconciliations and unapplied cash researchDocument all collection efforts and customer communications in the system, and maintain accurate customer records, collection notes, and billing and accounting filesPrepare information as requested for auditEnsure the confidentiality and security of all financial filesPerform clerical duties, including answering telephone inquiries, taking messages, filing, scanning, and photocopyingMeet departmental goals for collections, aging reduction, and account resolutionPerform other duties as assigned by managementWhat You Bring:High School Diploma or equivalent2 years of experience working with aging reports and past-due commercial accounts as a collections clerkAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, decimals, fractions, and hours and minutes, and to compute rates and percentagesWorking knowledge of multiple software programs, including Great Plains, Microsoft Word, Outlook, Excel, and the InternetAn elevated level of accuracy in preparing and entering financial information, with a habit of monitoring your own work and improving qualityHow you workExceptional communication skills: you convey information accurately, listen effectively, and ask questions when you need clarificationThe ability to work independently, prioritize your work, and maintain confidentialityThe ability to stay focused under distractions and to work well under pressure and strict deadlinesThe ability to manage change, delays, and unexpected events appropriately, follow management's directions accurately, and follow all company policies and proceduresSirius Staffing is an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.