Collections and Tenant Administration Associate

Overseeing the management of landlord/tenant litigation and collections activity across a dedicated geographic portfolio, the full-time Collections and Tenant Administration Associate will collaborate with community managers and outside counsel to ensure timely and accurate resolution of non-payment and other legal matters in a remote environment. Key responsibilities Directly manage a portfolio of collections and landlord/tenant litigation matters from initiation through resolution Lead monthly update meetings with local landlord/tenant counsel to review case statuses and next steps Monitor and report on portfolio KPIs, ensuring compliance with company standards in managing legal matters Required qualifications Bachelor's degree required Minimum of two years of paralegal or legal case management experience, preferably in landlord/tenant, eviction, or collections matters Experience with property management systems (e.g., Yardi, RealPage) preferred Strong organizational skills with the ability to manage multiple active matters across jurisdictions Ability to work independently in a remote setting while managing competing deadlines