Seeking a motivated Collections Analyst I, the full-time role will support the collection of outstanding accounts receivable, ensuring exceptional customer experiences while managing customer accounts and resolving payment issues in a hybrid work environment. Key responsibilities Manage an assigned portfolio of customer accounts and monitor outstanding balances Contact customers regarding overdue invoices and maintain professional relationships Research billing questions and collaborate with internal teams to resolve discrepancies Required qualifications Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field 0-2 years of professional experience in finance, accounting, customer service, or collections Proficiency with Microsoft Excel and Microsoft Office