Working remotely in a full-time capacity, the Collections Agent will manage and resolve early-stage delinquent accounts by reviewing and analyzing client accounts, engaging with clients to negotiate repayment solutions, and ensuring compliance with company policies and regulatory requirements. Key responsibilities Review and analyze delinquent accounts to determine effective resolution strategies Contact clients via phone and email to discuss accounts and negotiate repayment plans Document all client interactions and agreements accurately in the company's system Required qualifications High school diploma or equivalent; Associate's or Bachelor's degree in a related field preferred Minimum of 2 years of experience in consumer collections Strong understanding of financial products, services, and regulations Proficiency in Microsoft Office Suite and experience with CRM software High level of integrity and commitment to maintaining client confidentiality
Collections Agent in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.