Collections Account Specialist

To support high-value SendTech Clients, the full-time remote Collections Account Specialist will manage billing and collections activities, ensuring client satisfaction while handling sensitive financial data and resolving transactions efficiently. Key responsibilities Collect past-due accounts across multiple lines of business Correct billing errors and maintain client account integrity in applicable systems Collaborate with various business units to address client inquiries and maintain relationships Required qualifications 2 or more years of client service experience Prior experience in collections, account management, and/or billing reconciliation (preferred) Proven time management skills Strong organizational skills with Microsoft Office Suite experience a plus Ability to work independently and prioritize tasks in a team environment