Collections Account Manager

Byrider - 5234 High Crossing Blvd, Madison, WI 53718

Collections Account Manager (Consumer Finance)

Benefits

• Annual compensation: ~$50,000.00 - $70,000.00
• Hourly pay + monthly bonus up to $2,000.00
• Full benefits – Health, Dental, Vision, PTO, 401k
• Career growth to Manager or Specialist
• Industry‑best customer program
• 36 years in business
• Growing national company

Responsibilities

• Collections, customer service, customer retention
• Assist with lending/credit origination
• Help ensure branch compliance
• Demonstrate a high level of customer service
• Work with consumer finance software
• Attend ongoing training classes

Hours

• Full‑time (40 hours)
• 100% onsite
• No Sundays
• Work most Saturdays (shorter day) with a weekday off
• Location hours: Monday – Friday 9‑7, Sat 9‑4
• Shifts will vary
• Overtime as needed with OT pay

Requirements

• 2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, sales, or related experience
• Good communication, computer & customer service skills
• Able to work the hours listed & 100% onsite
• Able to pass a background check