Colleague Technology Engineering - Emessaging Senior EngineerCome work with us! At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.Job Title: Colleague Technology Engineering - Emessaging Senior EngineerJob DescriptionWhat is the opportunity?The eMessaging Engineer is responsible for the ongoing management and development of our email infrastructure.Assists in implementing and supporting hardware, software and telephony systems which provide the infrastructure for Customer Support.Applies experience and seasoned knowledge, skills, and practices to perform a variety of assignments.What will you do?The eMessaging Engineer is responsible for the ongoing management and development of our email infrastructure.Assisting in translating business needs into technical requirements.
Performing all required tasks to ensure technical availability.Assisting in interpreting operational results. Analyzing usage patterns and establishing schedules and procedures for maximum utilization of the system.Maintaining reports and reporting tools for traffic management, service centers and enterprise partners.Interacting with other organizations to develop solutions for anticipated technical needs in support of business objectives.What do you need to succeed?Must have:Must have 7 plus years of hands-on experience working as an eMessaging Engineer; responsible for the ongoing management and development of email infrastructure.Must have experience assisting in translating business needs into technical requirements and performing all required tasks to ensure technical availability.Must have experience assisting in interpreting operational results.Must have experience analyzing usage patterns and establishing schedules and procedures for maximum utilization of the system.Maintaining reports and reporting tools for traffic management, service centers and enterprise partners.Must have 7 plus years of hands on experience interacting with other organizations to develop solutions for anticipated technical needs in support of business objectives.Nice-to-have:Experience in a matrix environment, such as a large, publicly-traded corporationAbility to facilitate between and influence key decision makersStrategic thinker with excellent interpersonal skills to work across functions and businessesWhat's in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesFlexible work/life balance optionsOpportunities to do challenging workThe good-faith expected salary range for the above position is $100K - $127K depending on factors including but not limited to the candidate's experience, skills, registration status; market conditions; and business needs.
This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:Drives RBC's high performance cultureEnables collective achievement of our strategic goalsGenerates sustainable shareholder returns and above market shareholder valueAddress: Los Angeles, California, United States of AmericaCity: CAN-AB-CALGARY, USA-CA-LOS ANGELES, USA-MN-MINNEAPOLISCountry: United States of AmericaWork hours/week: 40Employment Type: Full timePlatform: Technology and OperationsJob Type: RegularPay Type: Salaried