Responsible for plan setup and maintenance, the full-time COBRA Operations Specialist will manage member accounts, process files and payments, and serve as an internal resource for troubleshooting and issue resolution in a remote environment. Key responsibilities Maintain detailed knowledge of COBRA and Direct Bill functions while processing incoming files and resolving account discrepancies Serve as a knowledgeable contact for internal departments, facilitating communication and resolving tier 3 escalations Create efficiencies and improve processes for employers, consultants, and third-party vendors, ensuring a positive customer experience Required qualifications Must pass a successful background investigation Experience with Section 125, HIPAA, and HITECH Regulations Proficiency in administrative software and computer skills Experience with 10 key/keyboard data entry Ability to maintain attendance and punctuality standards
COBRA Operations Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.