Club ManagerResponsible for oversight of gym operations to ensure positive member experience and a financially successful club. Member service oversight making sure all team members are providing a great customer service experience at all times. · High involvement in all front desk related tasks: greeting and welcoming members, gym tours, member service issues/questions, etc. · Provide support for team members and club members. · Coaching and counseling performance to help achieve company standards. · Ensuring self and team members are implementing and adhering to all company policies and procedures. · Responsible for ordering supplies and tracking inventory. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Minimum Qualifications · Honesty and good work ethic · At least 1 year of equivalent managerial experience · Strong customer service skills · Strong communication, organizational and leadership skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs.
Benefits · Dollars for Scholars Program · Employee Appreciation Program · Free Membership for self and one family member or friend · Team Member Support Team · Health, Dental and Vision Insurance · Critical Illness Insurance · Short Term Disability Insurance · Accident Insurance · Voluntary Life Insurance · Pet Insurance · HSA · Advancement OpportunitiesCompensation: $24.05 per hour
Club Manager in coachella at Unknown Company
This position is listed as full time and onsite.