CLOUD IT SUPPORT HELP DESK SPECIALIST - PERM - EASTERN TIME ZONE HOURS

TITLE: CLOUD IT SUPPORT SPECIALIST – TIER 1 – 3 - WORK EASTERN TIME ZONE HOURS.

IMMEDIATE HIRE! WITH IMMEDIATE BENEFITS IMMEDIATE INTERVIEW!

LOCATION: 100% REMOTE OR HYBRID

**MUST WORK EASTERN TIME ZONE HOURS.

Des Moines, Iowa

MUST BE A US CITIZEN / GREEN CARD HOLDER – NO H1B visa, No F1 No OPT status.

Direct Hire PERM up to $75K PLUS OVERTIME + BENEFITS!

At least 2 years of PROFESSIONAL experience. College experience only won’t be considered. Be in

Why Join?

PERKS: Company is migrating to the CLOUD! HUGE OPPORTUNITY TO GAIN CLOUD EXPEIRNECE

Do you love helping others & solving tech challenges?

Are you an IT Support Analyst who thrives on delivering exceptional IT support?

We're searching for a dedicated Cloud Help Desk Specialist ready for a long-term role with a small company focused on Help Desk, Break/Fix, & Desktop Support!

WHITE GLOVE EXECUTIVE LEVEL EXPERIENCE

MUST HAVE ULTRA SHARP PROFESSIONAL COMMUNICATION!

Expand your knowledge - Azure, Intune, M365/ O365

Only apply if you have positive attitudes, strong work ethics, and someone with the patience to make technology approachable for everyone with non-technical, high work volume users!

For immediate consideration, contact me directly: Carrie Danger, SVP Permanent Placement Team, Iowa Region at My Direct Office #: 515-259-6087 or Cell: 515-991-0863, and email resume CONFIDENTIALLY & directly to me. *DIRECT EMAIL address is on my LinkedIN profile.

What You Will Do:

Your day-to-day will include:

• Tier 1 – Tier 3, + Desktop Support, hand holding a User Base by yourself as sole Help Desk Support
• MUST HAVE ULTRA SHARP PROFESSIONAL COMMUNICATION!
• MUST HAVE GOOGLE WORKSPACE EXPERIENE !!
• Cloud, Intune, AutoPilot, M365 / O365 / Active Directory
• Mac & Windows Support
• Google Workspace experience is REQUIRED
• Laptop Imaging & Automation! Volume laptop rollouts
• Hardware troubleshooting for desktops, laptops, printers, conference room, Zoom / Teams support
• Ticketing Management System experience
• Resolving High Volume of tickets
• Hybrid Active Directory: Password resets, account unlocks, and access management
• 3rd Party Vendor Software support experience is a PLUS!

Must-Haves

• 1+ year professional experience
• MUST HAVE ULTRA SHARP PROFESSIONAL COMMUNICATION!
• Tier 1 – Tier 3 Help Desk experience
• Solid Hardware & Software troubleshooting skills
• Experience with Citrix
• M365 & Azure
• Google Workspace - Google Platform support experience

Soft Skills That Make You Stand Apart

• A problem-solver with a can-do attitude
• PROFESSIONAL COMMUNICATION SKILLS !!

If you're excited to troubleshoot, and expand your IT Support skills with a prestigious company, don't wait—apply today.

This is a full-time salaried Cloud Help Desk Specialist Direct Hire PERM up to $75K PLUS bonus + BENEFITS!

For immediate & confidential consideration for this CLOUD IT SUPPORT SPECIALIST, contact me directly, Carrie Danger, SVP Permanent Placement Team, Iowa Region at My Direct Office #: 515-259-6087 or Cell: 515-991-0863, and email resume CONFIDENTIALLY & directly to me. My DIRECT EMAIL address is on my LinkedIN profile. Or you can ONE CLICK APPLY. Your resume will not be submitted without your permission.