Clinical Vendor Outsourcing Manager

Job Title: Clinical Vendor Outsourcing Manager

Duration: 12 Month Contract

Location: Parsippany, NJ (HM Site); Foster City, CA; Santa Monica, CA

HYBRID: Onsite 3 days a week - T/W/Th

Manager, Vendor Outsourcing | Requirements:

• Delivery Excellence
• Is an expert in contract management and had a history of implementing and executing category roadmaps and sourcing plans
• Develops global clinical development vendor strategy for a program or therapeutic areas
• Manages contract and sourcing activities for clinical development programs providing consistent customer service and delivering quantitative value through cost savings and transformation/innovation
• Manages the contract negotiation process across the entire life cycle including RFI, vendor identification, RFP, vendor selection decision, contracting negotiation, performance monitoring, change orders, and ensures proper closeout of agreements to maximize contract value and achieve target savings
• Ensure the vendor selection process is compliant by managing risks
• Partners with other functions such as Compliance, Legal and Regulatory as necessary
• Collaborates with internal customers in vendor bidding and proposal development (RFP creation and analysis)
• Partners with internal customers to develop study specifications and leverages benchmarking tools as appropriate
• Translates business requirements into vendor capabilities and develops recommendations for vendor selection for a program or therapeutic area
• Is an SME in resolving complex issues relating to contract negotiation and management?
• Oversees the identification, selection and management of global external service providers
• Leads Vendor bid defense meetings
• Manages the contract negotiation process for complex or high value contracts
• Demonstrates strong understanding of regulatory and legal issues pertinent to clinical development
• Is project focused and works with a sense of urgency
• Strategic Thinking
• Ability to understand, analyze and develop recommendations from multiple complex sources such as financial and operational perspectives
• Influence vendor selection with stakeholders at the project team level
• Innovation
• Identifies, develops, and deploys best practices in vendor selection, cost containment, and category management practices
• Leverages prior experience with external benchmarking, industry best practices, and technology for continuous improvement
• Problem Solving
• Takes ownership of issues from problem identification to successful resolution, testing recommendations for reasonableness
• Triages study-level vendor management issues; escalates high-risk issues to appropriate stakeholders
• Translates trends in operational and systematic issues and develops solutions with sustainability in mind to ensure roadblocks are removed during study start-up Influence and Partnership
• Engage with study team leadership to drive sourcing strategy, compliance, and continued partnership
• Exhibits competency in regularly establishing relationships with internal and external cross functional teams, such as clinical operations, legal, finance, compliance
• Partners with internal stakeholders working on contracts in resolving complex issues relating to contract negotiation or management
• Manages study level vendor relationships in conjunction with Clinical Operations Decision Making
• Delivers value by developing business solutions by translating requirements into effective sourcing solutions, contractual terms and process improvements
• Asks probing questions to uncover business needs and recommends solutions (e.g., negotiating timelines while maintaining standards)
• Demonstrated ability to make critical decisions related to clinical vendor agreement negotiations and escalations
• Consolidates data across functions according to business requirements and recommends vendors to senior leadership for endorsement
• Resolves vendor project management issues (e.g., operational challenges including scoping issues) by identifying and addressing deviations from established protocols
• Identifies operational and systematic issues, including frequency and escalates to the appropriate level Communication
• Excellent communication skills and comfort level interacting with internal and external teams across all levels, including regular interface with stakeholders and leadership team members
• As necessary, trains internal stakeholders in contract budgeting, development, and administration

Must-have Requirements:

• Experience is with CTAs and other categories, not CRO agreements
• Experience is with the operational side of outsourcing
• Experience is in clinical operations with review of budgets from the ClinOps side rather than outsourcing manager
• Contract experience is with commercial and supply contracts, rather than clinical services
• Experience is in phase VI/RWE trials which are contracted differently than phase II/III

Manager, Vendor Outsourcing | Responsibilities:

• The R&D Sourcing Manager will be responsible for sourcing and contracting development organizations to support Client's global Phase I–IV clinical trials, as well as other ad hoc projects within the Vendor Outsourcing department.
• This role will primarily focus on clinical ancillary services and systems used across development.
• The R&D Sourcing Manager may support the full vendor selection lifecycle, including RFI/RFP processes, vendor evaluation and selection, contract negotiation, change order management, and agreement closeout. They will assist other Vendor Outsourcing staff in resolving moderately complex contract issues and, with support from internal stakeholders and the Legal department, help negotiate less complex or lower-value contracts.