Clinical Speciality Programs & Operations Manager - NY

Clinical Programs & Operations ManagerThe Atria Health Institute is a membership-based primary and specialty health care practice with a focus on prevention and longevity. We bring together a multidisciplinary team of renowned physicians to provide proactive, preventive, and precision-based care for Atria members and their families. All care, including primary care, advanced screening and diagnostics, urgent care, specialty care, 24/7 home visits, and imaging is included in members' annual fee.Our mission is to make healthspan and lifespan equal for all by translating science into medicine in real-time, all while bringing humanity back into health care.

Delivering such robust, personalized, and preventive health care is complex and requires a team-wide dedication to excellence.After successfully opening our flagship Institute in New York in 2022 and expanding to South Florida in 2024, we are now bringing the Atria experience to the West Coast with the launch of our Los Angeles Institute in late spring 2026.We are looking for sharp Clinical Programs & Operations Manager someone who can create scalable specialty care infrastructure from the ground up, not simply maintain existing processes. The position sits at the intersection of clinical operations, care delivery, finance, technology, and growth strategy, ensuring Atria can expand specialty programs and new markets while maintaining a high-touch member experience and operational excellence.This is a high-ownership role. You will build from scratch, not maintain.

Year 1 priorities:Standardize and operationalize workflows across specialty programsBuild scalable care delivery infrastructure to support growth across new specialties and marketsDevelop operational and financial frameworks that ensure specialty programs are scalable, measurable, and financially sustainableThe role also owns specialty-level financial performance, managing program budgets and P&Ls, modeling utilization and capacity, and ensuring new offerings are operationally sound and financially sustainable.Care Delivery OperationsDesign and standardize clinical workflows, SOPs, and operational playbooks across specialtiesDevelop referral workflows, intake pathways, and escalation processesBuild and maintain order sets, templates, labs, imaging, and device workflowsDesign clinical intake templates and specialty-specific documentation standardsManage lab logistics including add-on testing, redraw coordination, missing results, and kit workflowsTrack referral funnel performance, scheduling conversion, and operational KPIsPartner with clinical leadership to design consent forms and ensure regulatory complianceIdentify inefficiencies and continuously optimize specialty care delivery modelsDefine staffing model with capacity thresholdsEnsure cross state licensure coverage strategyPartner with Product to streamline OS workflowsCompensation: $100,000 - $120,000