Clinical Specialist-Virginia Beach, VA

Company Overview

Embark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. At PROCEPT, we put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities. We believe every person matters and strive to create a revolution by innovating everywhere with pathological optimism. Our live induction program and management program build the best managers in the industry and provide cross‑functional team building, immersion in Procept’s history, and interactive sessions with executive leadership. We are fueled by the opportunity to give people their lives back and start with YOU! We push beyond just work/life balance, aiming for work/life blend and a professional world you can proudly share. An opportunity at PROCEPT BioRobotics won’t just be about finding a job; it will be an opportunity to join a community devoted to making a difference in this world.

The Opportunity That Awaits You

The Clinical Specialist will play a critical role in delivering product training, clinical education, and in‑procedure support for PROCEPT Robotic Systems. You will ensure optimal OR workflow and troubleshooting during live cases, provide in‑service education, support installations and software updates, and help drive procedural efficiency across assigned accounts. In addition, you will partner closely with Sales to identify opportunities for utilization growth and account retention.

What Your Day‑to‑Day Will Involve

• Deliver product training and clinical education to surgeons, staff, and new users
• Support live procedures to ensure optimal OR workflow, setup, and troubleshooting across assigned accounts
• Provide in‑service and field support, including installations and software updates
• Execute procedural scheduling and efficiency improvements to maximize case coverage
• Partner with Sales to identify opportunities for utilization growth and account retention
• Collaborate with team members to drive program efficiency and ensure regulatory compliance
• Support marketing and training events, including physical setup and presentations
• Gather and relay customer insights to Marketing and R&D to inform product and program enhancements
• Maintain accurate case log files, expenses, and administrative documentation in Salesforce
• Upload case logs as required to central repository for all cases supported
• Track and document surgeon progression through the surgeon pathway, ensuring completion of required onboarding and competency milestones.
• Ability to travel 75% or greater as necessary

What Success Looks Like

• Regional Quota Attainment: Direct contribution to revenue through utilization growth
• Operational Efficiency: Improved scheduling efficiency (e.g., AquaDays)
• Surgeon Satisfaction: High satisfaction scores and positive qualitative feedback
• Clinical Outcomes: Consistent delivery of safe, high‑quality procedures
• Surgeon Engagement: Growth in trained and active surgeons
• Procedural Growth: Increase in procedures per account and per surgeon
• Onboarding Progress: Completion of onboarding milestones and procedural proficiency

The Qualifications We Need You To Possess

• Bachelor’s degree or equivalent experience
• 2‑4 years clinical experience preferred
• Strong interest in medical devices and robotics
• As a condition of employment, you must achieve clinical proficiency such that you can cover a case independently within 60 days post‑graduation of our internal sales training program, Aqua Academy. Additional 30‑day supplemental coaching may be available to reach this milestone.

The Qualifications We Would Like You To Possess

• Strong communicator and engaging educator with excellent presentation skills
• Collaborative team player with a commercially aligned, customer‑focused mindset
• Ability to influence surgeon adoption and drive procedural growth
• Hands‑on, adaptable, and willing to execute tactically in the field
• Analytical thinker with strong attention to detail and problem‑solving skills

Compensation

Pay Range for this role: $108,000.00 plus commission.