Clinical Specialist II - Cincinnati, OH

Overview

Clinical Specialist II — Spinal Cord Stimulator in the Boston Scientific Neuromodulation group. This role focuses on supporting implant procedures, providing technical expertise, and ensuring optimal patient outcomes through education and patient care.

Responsibilities

• Provide expert clinical support through programming, troubleshooting, and intraoperative guidance for spinal cord stimulation procedures.
• Deliver patient follow-up care, ensuring optimal therapy performance and long-term success.
• Partner with the sales team and healthcare professionals to drive therapy adoption and deliver exceptional clinical outcomes.
• Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a variety of formats and platforms to keep customers informed of product and therapy developments.
• Lead educational initiatives for customers by presenting and demonstrating company products using diverse formats to keep healthcare professionals informed about product technology, therapy options, and industry trends.
• Collaborate with physicians, hospital staff, and other healthcare providers to deliver tailored education on clinical benefits and best practices for using company products and patient care.
• Engage clients through regular training sessions, workshops, and informational meetings to support optimal therapy outcomes and professional development.
• Serve as a resource for current and prospective customers, providing updates on innovations and evidence-based therapies to support informed decision-making in pain management.
• Provide hands-on support in surgical cases within hospital and surgery center environments.
• Monitor therapy progress through patient follow-ups, address patient needs, and collaborate with healthcare teams to ensure optimal outcomes and satisfaction with products.
• Identify potential patients and referral sources, providing education on neuromodulation and the benefits of pain management for chronic pain treatment.
• Contribute to community awareness initiatives designed to increase patient volume and engagement.
• Develop relationships with hospital and ambulatory surgery center personnel to identify key decision makers and facilitate future sales opportunities.
• Maintain prompt and reliable communication with offices and healthcare teams to address inquiries and support requests.
• Complete administrative tasks in a timely manner and in compliance with applicable regulatory guidelines.
• This position requires travel throughout the assigned region (primarily day trips with some overnight stays).

Minimum Qualifications

• Bachelor's degree or an equivalent combination of education and experience.
• 2 years of work experience in a sales and/or clinical role.

Preferred Qualifications

• Medical device sales and/or clinical education experience.
• Bachelor's degree in Nursing, Biology, Kinesiology or other science field.
• Experience as Physical Therapy Assistant, RN, Chiropractor Assistant, Radiologic Tech or Surgical Tech or similar field.