Clinical Specialist

Job Location: Fort Collins, CO 80525

Position Type: Full Time

Salary Range: $22.00 - $28.00 Hourly

Travel Percentage: Negligible

Job Shift: Day

Job Category: Health Care

Primary Duties and Responsibilities

• Greeting and welcoming patients with 5 Star Customer Service.
• Accurately entering patient information into the EHR system.
• Assisting patients with completion of patient paperwork, when necessary.
• Scanning, updating and filing medical records.
• Answering phone calls and questions in a prompt, thorough and polite manner.
• Handling cash and payments accurately and responsibly.
• Providing outstanding customer service to every patient, in every interaction.
• Informing clinic manager and supervisors of waiting room wait times, patient inquiries, and overall clinic efficiency.

Benefits

• 401(k) matching
• Dental insurance
• Employee treatment discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Qualifications

• High School Diploma.
• Up-to-date CO Medical License as an EMT, Medical Assistant, CNA, LPN, or Paramedic.
• Excellent verbal, written, and interpersonal communication skills.
• Detail-oriented and a team player.
• Computer Proficiency (including Microsoft Suite), EHRs and CRMs.
• Flexible and adaptable. Able to work in a continuously evolving environment.
• Ability to effectively interact with physicians, patients and other staff members with respect.
• Experience working in any high-volume / high-intensity service industry (e.g., hospitality, restaurant, hospital, medical office or retail environment) is a plus.
• Phlebotomy skills is a plus!
• EMR systems: 1 year (Preferred)