Clinical Research Coordinator II, Critical Care

Clinical Research Coordinator II, Critical Care

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Location

Cambridge, MA

Job Description

Responsible for screening patients for participation in clinical trials, enrolling patients onto studies, monitoring protocol implementation, completing required forms, and reporting results. This position has a flexible schedule, which may require evenings and weekends as needed.

Primary Responsibilities

• Recruit and enroll research subjects onto clinical research projects according to study protocols.
• Assess research subjects' eligibility for inclusion based on contracts and protocol knowledge.
• Verify eligibility criteria with medical records and discuss informed consent with subjects.
• Interact with subjects before and throughout the treatment, assisting with scheduling appointments and follow‑up tests.
• Learn and monitor protocol adherence by clinicians, nurses, and fellow researchers.
• Identify protocol compliance problems and notify the principal investigator or research nurse.
• Extract data from hospital records, outpatient charts, and private physician offices to complete case report forms and enter data into a computerized system.
• Assist clinic staff with insurance approvals and scheduling of tests, admissions, or outpatient visits.
• Assist investigators with correspondence with the IRB.

Required Qualifications

• Bachelor's degree required.
• 1‑2 years of related work experience.
• Knowledge of medical terminology.
• Working knowledge of computer systems, including web‑based applications and Microsoft Office (Outlook, Word, Excel, PowerPoint, Access).

Competencies

• Decision Making: make decisions based on instructions and procedures with little supervision.
• Problem Solving: address routine problems following clear directions and identify opportunities for process improvement.
• Independence of Action: follow general instructions and procedures; work is monitored by a supervisor.
• Written Communications: communicate clearly in written English with internal and external customers.
• Oral Communications: converse effectively in English with medical center staff, patients, families, and external customers.
• Knowledge: demonstrate working knowledge of standard concepts, practices, procedures, and policies.
• Teamwork: collaborate in small teams to improve operations, offering ideas and respecting teammates.
• Customer Service: provide high‑level customer service in a professional, respectful manner.

Physical Requirements

Light work: may require lifting up to 20 pounds. Job is sedentary but requires standing and moving throughout the hospital campus.

Pay Range

$19.23 – $30.77 per hour. Compensation may exceed the base rate depending on shift differentials, call pay, premium pay, overtime pay, and other pay practices.

Additional Information

As a health care organization, we are required to vaccinate against influenza. Equal Opportunity Employer/Veterans/Disabled.