Clinical Rehabilitation Manager

Responsibilities

• Provides operational support and day-to-day coordination of rehabilitation services to ensure effective, compliant, and high-quality care delivery.
• Executes established program standards, supports utilization and clinical processes, and partners with internal teams and external providers to address service delivery needs.
• Collaborates with the Rehabilitation Director and VP to implement program initiatives, monitor performance, and ensure consistent application of rehabilitation practices.
• Supports the implementation and day-to-day execution of rehabilitation program activities and workflows.
• Assists in operational planning, coordination, and monitoring of program performance.
• Applies established policies, procedures, and clinical guidelines in daily operations.
• Identifies operational issues and escalates appropriately.
• Coordinates rehabilitation services to ensure timely, appropriate, and effective care delivery.
• Supports interdisciplinary care team discussions and addresses service-related issues.
• Assists in evaluating member needs, including coordination for long-term care settings.
• Supports utilization review activities to ensure services are appropriate and aligned with program standards.
• Monitors documentation for completeness and alignment with regulatory and reimbursement requirements.
• Identifies documentation or utilization issues and partners with leadership for resolution.
• Supports quality assurance and performance improvement activities.
• Ensures adherence to established regulatory, accreditation, and organizational requirements.
• Assists with audit preparation and data gathering for regulatory reviews.

Requirements

• Bachelor's degree required
• Master's or Doctorate preferred
• Three (3) years experience in rehabilitation services or clinical operations required
• Previous experience in managed care, home health or long-term care settings preferred
• Current, unrestricted Occupational or Physical Therapy license in the state of New York required
• Must have a valid driver's license, vehicle and verifiable insurance.

Core Competencies

Demonstrates expertise in operational support and coordination of rehabilitation services, ensuring compliance with regulatory standards and high-quality care delivery. Proficient in program performance monitoring, interdisciplinary collaboration, and quality assurance activities.

Certifications & Qualifications

• Occupational Therapy License
• Physical Therapy License