Clinical Operations Resident

Clinical Operations ResidentW Des Moines Office - West Des Moines, IA 50266DescriptionThe Clinical Operations Residency is a post-graduate program offering experience in MTM program administration. The resident will learn how pharmacists can impact the quality and rising cost of healthcare by providing patient-oriented medication therapy management (MTM) services.Essential Duties & ResponsibilitiesDevelop and maintain clinical rules for the Insight™ Clinical EngineImplement and maintain clinical programs in accordance with clinical guidelines and CMS regulationsGain experience and be a Clinical liaison in the following areas: Quality assuranceData managementSales and marketingResearchNetwork training and supportCo-manage clients from a clinical perspective Attend calls, pull supporting reporting as applicableAssist in delivery of call follow-ups, answer client questionsManage the creation of Feature InterventionsParticipate in national industry meetings, trade shows, and client visits, as neededManage the Clinical Task QueueComplete project and present in final analysis at the IPA Annual MeetingComplete project and present in final analysis at the IPA Advance Practice ForumDevelop content and present topic in Clinical Rounds pharmacist training sessionDemonstrate end-to-end understanding of identification processDemonstrate ability to navigate reports and pull accurate informationQualificationsKnowledge & RequirementsEligible for pharmacist licensure in the United States, Iowa preferred (must be licensed within 120 days of hire date)Proficient in Microsoft Office productsStrong organizational and time management skillsAbility to work collaboratively and independently while managing multiple projects, assignments, and responsibilitiesExcellent communication and interpersonal skillsHighly organizedMust be able to manage competing demands and multiple priorities, while maintaining a strong attention to detailSolution-orientedExcellent time management skillsPrioritization skills and goal settingAdaptable to learn new processes, concepts, and skillsAbility to communicate across all levels of an organization, demonstrating professionalism and good judgment at all timesTravel Requirements: Domestic and/or International, up to <10%Education & Experience RequirementsMinimum level of education or education/experience: Doctorate Doctor of Pharmacy degree from an ACPE-accredited College of Pharmacy,Eligible for pharmacist licensure in the United States, Iowa preferred (must be licensed within 120 days of hire date)Physical RequirementsFrequent sitting in stationary position at a deskOccasional standing, walking, stooping, kneeling, squatting, and climbing stairsOccasional twisting of bodyOccasional reaching by extending hands and arms in any directionOccasional lifting, pulling, or pushingWhat's In It For You?Medical, Dental and Vision PlansVoluntary BenefitsHSA & FSAFertility & Family Planning BenefitsPaid Parental LeaveAdoption Assistance ProgramEmployee Resource GroupsFlex PTO for Exempt Associates & up to 15 PTO days in first year of employment for non-exempt associates11 Paid HolidaysCorporate Wellness Program401k Roth Option Available – immediate eligibility401k Employer Match