Clinical Office Manager

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance

Job Summary

Responsible for day-to-day operations of the clinic. Coordinates and supervises operation and duties of Medical Assistants and Receptionist staff.

Primary Job Duties

• Assure clinic is open and appropriately staffed during regularly scheduled hours and special events and that all facilities and equipment are available, operational, safe, and clean.
• Select, train, supervise, and monitor quality and production levels of clinic staff.
• Develop monthly staff schedule, review timecards, and provide input to payroll calculation to the Administrator.
• Assure cash drawer is balanced.
• Assure staff is adequately trained and equipped to perform their jobs.
• Communicate and ensure compliance with company policies and procedures.
• Address performance and disciplinary issues.
• Monitor supply inventories and order all supplies.
• Interact with patients, review patients feedback, and address patient service issues.
• Identify community marketing opportunities and engage staff in grassroots marketing.
• Inspect and maintain records on facilities and equipment.
• Coordinate facility and equipment maintenance and other vendor services.
• Perform front‑end registration and/or clinical tasks as a back‑up in case of absence or high demand.
• Organize and attend meetings.
• Compile reports and submit to appropriate persons.

Job Qualifications

• Master's degree or equivalent and 3‑5 years management experience.
• Familiarity with medical billing systems, medical coding, and basic medical terminology.
• Experience with UCHealth Epic.
• Understand and be competent to perform the front desk registration and medical assistant position, and care coordination.
• Complete training in HIPAA, and other clinical/administrative issues.
• Proficient to use and train others in common PC applications including Internet, Email, and Microsoft Office.
• Superior customer service skills to handle escalated issues.
• Ability to supervise, train, and evaluate new and current staff.