Clinical ManagerProgressive Option Support Services is a multi-specialty agency dedicated to providing a wide variety of therapeutic and behavioral services to youth and families experiencing developmental, emotional, and behavioral challenges. We strive to provide the best services with the highest regard to quality, safety, and satisfaction.Minimum Qualifications Required:Minimum of a Master's degree in psychology, child development, special education, applied behavior analysis, or a related fieldMust be BCBA-certified (based on state regulations)Communication skillsExcellent organization skillsLeadership and teamwork skillsCommitment to upholding the company's mission and vision to the communityPreferred:Minimum of 2 years of experience working directly with autistic individualsMinimum of 2 years developing behavior reduction goals and behavior-analytic skill acquisition plansJob DescriptionThe Clinical Manager is required to have relevant supervision experience and meet all of POSS' program competencies. The Clinical Manager reports directly to the Clinical Director and develops, monitors, and oversees ABA treatment plans, and provides oversight and direction of assigned cases and behavior technicians.
On a monthly basis, the Clinical Manager meets individually with each supervisor to provide supervision and consultation regarding shared cases, review client programs and data, discuss staff issues, review supervisor management of their clinical team, and to follow up on any case-related and/or funding source issues. Outstanding communication and leadership skills are necessary for this role. Please note that all content of this job description is subject to change at the company's discretion.Position Duties and ResponsibilitiesTrains new ABA staff membersEnsures timely staffing of all ABA cases with qualified BCBAs/ RBTs/BTsEnsures clinical service delivery by meeting all minimum supervisory requirements and parent training hours (requirements vary per funder)Maintains an average of 3-5 hours per day of billable clinical timeProvides monthly supervision to all behavior technicians on their team (maintaining 5% supervision for any Registered Behavior Technicians)Develops, monitors, analyzes, and updates client programming on a monthly basisConducts Functional Behavior Assessments (FBAs) as assigned (separate from case assignments)Provides guidance and direction to assigned behavior technicians on treatment plan and behavior plan implementationProvides establishment of program goals, agendas, protocols, measurement systems, and proceduresDevelops and monitors treatment plan protocols as neededConducts supervision, parent education, adaptive behavior treatment protocol modification based on assigned cases' authorized treatment hoursResponds to family/client issues in a timely manner; escalates when necessaryResponds to critical staff issues in a timely manner; escalates when necessaryDevelops and writes progress reports and submits on time to funding sourceRenders clinical time on Rethink at the end of each session, including completing session notes to POSS in accordance with health plan standards and collecting parent signatures.Ensures clinical documentation (both theirs and their Behavior Technicians) meet POSS standards and requirementsFacilitate and lead monthly staff trainingsProvide support that promotes retention on BT/RBTsMaintains communication with all staff within agency; responds to staff concerns in a timely mannerMaintains appropriate relationships with supervisors (e.g., supportive and approachable, but maintains leadership role)Monitors insurance authorization expiry to ensure authorization for services are currentKeeps current with relevant research around behavior-analytic intervention practices, upholds best practice standards, and communicates new research to staff and how best to implement new knowledgeIn addition to the above duties the following duties and responsibilities also apply:Ensures quality clinical service delivery by meeting all minimum oversight and management requirementsProvides, at a minimum required support per month per client (minimum requirements may vary by funding source requirement)Ensures clinical service delivery by ensuring all minimum supervisory requirements and parent training are providedProvides management, guidance and direction to Behavior Technicians and supervisorsProvides guidance in identifying solutions to problems with program development and implementationProvides guidance to supervisors in analyzing client outcome dataMake recommendations in program implementationApproves all program changesProvides education and guidance to supervisors and staff regarding the Implementation and the development of intervention goals; as well as funding source requirementsProvides guidance to supervisors regarding how to respond to client issues, funding source issues, or other problems as they arise*Meets with supervisor(s) at a minimum of once per month to review casesDevelops and assists in the development of progress reports.Develops and edits supervisor report submissions in a timely manner, provides effective feedback, and ensures they are written in a professional mannerProfessionalism, Organization, & CommunicationDemonstrates a high degree of accuracy and attention to detailUnderstands, respects, and displays sensitivity to culture, age, and persons with disabilitiesIndependently recognizes and performs duties which need to be done without being directly assignedMaintains and abides by all procedures, objectives, quality assurance programs and safety standardsUses effective collaborative strategies as evidenced by recognizing to understand that as a member of an interdependent group, collaboration and compromise is required to effectively resolve problemsDisplaying teamwork ability to promote cooperation and collaboration to gain support for programs and goals; establish rapport with families, clients and professional staffEstablishes priorities; organizes work and time to meet daily requirementsOrganizing Workflow and updates productivity logs on a weekly basis.Maintains appropriate boundaries with staff, families and other professionalsUses time effectively, constructively, and responsiblyAccepts constructive criticism in a positive mannerComplies with company dress codeResponds to emails within 24 hoursProblem-Solving & Knowledge BaseRecommends solutions to problems with program development and implementationAbility to resolve issues at the lowest level by proposing workable solutionsExpresses needs to fellow staff in a clear and respectful mannerContinues to attend to and assume responsibility for an issue until it is resolvedDemonstrates ability to bring the concerns of program staff to the director to resolveKeeps Clinical Director apprised of case related issues and outcomesEffectively listens to the needs of staff and families using empathy and active listening; able to provide supportive feedbackDemonstrates the ability to communicate difficult or sensitive information to family and/or staffDisplays effective conflict resolution skills and does not avoid conflictsDemonstrates effective knowledge of typical development, atypical development, and developmental milestonesDemonstrates effective knowledge regarding program protocols, team meetings, staff meetings, trainings, session notes, and data collectionCompensation PackagePay: $94-$97k PLUS bonus potential based on team productivityBenefitsCompetitive salary (based upon experience and education)Paid Time OffPaid holidaysHealth Benefits – Medical / Dental / Vision401 KFlexible schedule - primarily remoteThis is a W2 positionUnderstanding of the Organization's Purpose & PhilosophyUnderstands and clearly articulates POSS mission and values