Clinical It SpecialistThe main functions of a Clinical IT Specialist include collaborating with clinicians, providers, and IT, in providing daily IT support and analyzing clinical IT requirements specific to the organization.Primary responsibilities include:Lead/participate in implementing clinical process change initiatives across the clinical setting in multiple departments.Provide application support, troubleshooting, support training needs, and departmental analytics activities.Provide hardware installation and supportEHR maintenance and administrationManage and monitor IT and various clinical equipmentServes as a primary liaison/resource regarding clinical workflows and technology between clinical groups, end users and vendors.As part of the health care team, assumes accountability for ensuring smooth Clinical workflow processes across clinics.Facilitates and leads process change activities across clinical disciplines integrating strong quality improvement principles into the process transformation.Assists end users in defining metrics needed to measure change and works closely to help sustain needed process change.Effectively works as part of a multidisciplinary team to identify solutions to improve efficiency and the delivery of safe patient care.Serves as a resource for multiple applications/systemsParticipates as a clinical workflow resource for new implementations as well as ongoing optimization of existing products and workflows.Responsible for making timely, effective decisions in relation to assigned productsThis position will have contact with both external and internal resources and is expected to work in a professional manner.The duties performed by this position may have an organization-wide effect and allow access to confidential information related to both patients and staff.Incumbents of this position will be required to make timely, effective decisions using independent judgement and discretion within the appropriate guidelines defined by leadership.Works both in an office environment as well as the clinical environment.Maintains clinical competencyQualifications include:Bachelor's degree with three years clinical experience or diploma/associates degree with 2 years clinical experience.EHR experience in ambulatory environmentMust be a self-motivated team player that can work under little supervision, with strong organizational and analytical skills.Must be able to work both independently and in a team setting and serve as a mentor to others in the department.Must be capable of prioritizing multiple projects and meeting deadlines.Must demonstrate knowledge and competency in the following areas:satisfactory completion of orientationpositive interpersonal and communication skillscritical analysis skillsability to resolve complaints/problemscustomer-focused philosophy of service deliveryability to use technology and appropriate software to support daily activitiesMaintain clinical competency by meeting ongoing clinical hour requirements in current department as defined by leadership.Demonstrated understanding of quality improvement principlesFlexible scheduling and travel to remote clinics are required.After-hours on-call and weekend support requiredBenefits include:401(k)Health, Dental and Vision insuranceEmployee assistance programAFLACPaid time offTravel required: Yes. Often within North Carolina.