Clinical Informatics Specialist IV

Clinical Informatics Specialist IVThe Clinical Informatics Specialist IV plays a critical role in advancing UCLA Health's analytics and technology strategy by designing and delivering intelligent, workflow-driven solutions that transform clinical and operational processes. This position combines advanced expertise in data analytics, data modeling, and solution architecture with experience leveraging automation, AI-powered technologies, and agent-based systems to improve organizational performance and decision-making.In this role, you will partner with clinical, operational, business intelligence, and enterprise analytics teams to translate complex business challenges into scalable, data-driven solutions. You will design, develop, and optimize modern analytics capabilities that leverage enterprise data platforms, automation frameworks, large language models (LLMs), retrieval-augmented generation (RAG), and enterprise technologies such as Salesforce to create meaningful operational efficiencies and actionable insights.This is an exciting opportunity for a technically skilled and strategically minded professional who enjoys solving complex problems, driving innovation, and delivering high-impact solutions that enhance healthcare delivery and business operations.What You'll DoDesign and implement intelligent, workflow-driven solutions that improve clinical, operational, and business processes across the organization.Translate complex workflows and business requirements into scalable analytics, automation, and AI-enabled solutions.Develop and optimize data models, SQL-based analytics solutions, and scalable data assets that support reporting, operational intelligence, and decision-making.Build and operationalize automation capabilities, agent-based systems, and AI-powered solutions that enhance efficiency, productivity, and insight generation.Leverage modern analytics platforms, enterprise data ecosystems, and emerging technologies, including large language models (LLMs) and retrieval-augmented generation (RAG), to solve business challenges.Collaborate with stakeholders to identify opportunities for innovation and deliver solutions aligned with organizational goals and priorities.Partner closely with business intelligence, enterprise analytics, clinical, and operational teams to define solution strategies and drive successful implementation.Support the integration of enterprise technologies, including Salesforce and other business platforms, to improve workflow efficiency and data accessibility.Establish and promote best practices for solution design, data governance, security, scalability, and operational support.Lead end-to-end solution delivery, including requirements gathering, design, development, testing, deployment, documentation, and ongoing optimization.Monitor and evaluate solution performance, recommending enhancements that maximize business value and user adoption.Serve as a trusted advisor to stakeholders by providing technical expertise, strategic guidance, and innovative approaches to complex operational and analytical challenges.Why UCLA Health?At UCLA Health, you'll help shape the future of healthcare by leveraging advanced analytics, automation, and AI technologies to improve patient care, operational excellence, and business outcomes.

Working alongside clinical, operational, and technology leaders, you'll have the opportunity to build innovative solutions that make a meaningful impact across one of the nation's most respected academic health systems.This flexible hybrid role allows for a blend of remote and on-site work, requiring presence on-site at least 5% of the time or as needed based on operational requirements. Please note, travel to the "home office" location is not reimbursed. Each employee will complete a FlexWork Agreement with their manager to outline expectations and ensure mutual understanding.

These arrangements are periodically reviewed and may be adjusted or terminated as necessary.Salary offers are based on a variety of factors including qualifications, experience, and internal equity. The full salary range for this position is $ 109,900 - $243,900 annually. The University anticipates offering a salary below $170,000 annually.Job QualificationsEducation & ExperienceMaster's in Data Science or related field4+ years of experience in a healthcare-related organizationPrior work in healthcare informaticsTechnical & Platform SkillsSQL proficiency, including 2+ years of demonstrated expertise/strong programming skills in MS SQL Server or Oracle platformsCoding experience in common languages like PythonSalesforce experience or willingness to become Agentforce certified within 3 monthsApex class experience preferredEpic Clarity Data Model certification in one or more modules (EpicCare Inpatient, Hospital Billing, Prelude ADT, Radiant, Willow, Optime) preferred, preferably in employee's area of expertiseEpic build experience in a live environment strongly preferredAI & Advanced AnalyticsExperience with RAG systems, agentic technology, and large language models (LLMs)Expertise in Prompt and Context EngineeringAdvanced data analytics and modeling skillsData Strategy & Business IntelligenceExtensive knowledge of data warehouse concepts, data structures, and reportingUnderstanding of the usage and application of good Data Ops including metadata collection, iterative design and improvement, agile methodology, and moreSuperlative analytical, problem-solving, and metadata skillsSuperlative ability to translate business questions and requirements into reports, views, and BI query objectsHealthcare Domain KnowledgeAbility to understand and translate healthcare workflowsExtensive knowledge of best practices regarding reporting, workflows, policies, procedures, systems, and culture in the healthcare environmentProject Management & ExecutionExperience in gathering, documenting, prioritizing, and tracking requirementsAbility to identify, document, resolve, and/or escalate issues and maintain a complete issues logAbility to accurately and precisely estimate development timeAbility to manage multiple and competing tasks while maintaining timelinesMust recognize and evaluate problems, and refer to the appropriate channels for actionGeneral (Soft Skills)Communication & CollaborationEffective written & verbal communicationAbility to deliver and communicate analytics in a healthcare settingStrong ability to communicate with stakeholders at all levels to understand requirements, and foster good business relationshipsHigh functioning team skills, including active listening and rapport buildingAbility to work effectively as a team player with people of all backgrounds and at all levelsAbility to mentor other team members, and provide support for teammates learning about reporting or the business needsLeadership & Professional ConductStrong organizational skills and customer service orientationCustomer focus / Ability to establish and maintain a high level of customer trust and confidenceOutcomes/Results-orientedAbility to work independently with general directionAbility to establish and achieve goalsAbility to establish and maintain a spirit of cooperation and respect, flourish in an unstructured environment, and always engage in professional and ethical conductAdaptable / Ability to shift focus and manage ambiguity / Demonstrated ability to manage conflicting prioritiesAbility to remain calm in difficult and stressful situations