- Provide clinical and operational leadership for centralized follow-up (CFU)
- Serve as the senior advanced practice clinician responsible for clinical oversight
- Ensure safe, timely, patient-centered follow-up and telehealth care
- Provide clinical direction, case review, and supervision for CFU APCs, CFU RNs, Telehealth clinicians, and service line managers
- Work with other clinical leadership to ensure effective communication between service lines
- Guide patient navigation and case management work to ensure timely access to care
- Establish, refine, and standardize Telehealth clinical protocols
- Lead quality assurance audits, identify gaps, and implement corrective action plans
- Monitor and implement state-specific reporting requirements
- Serve as primary clinical liaison between CFU, Telehealth, affiliate medical leadership, and other teams
Requirements
- Advanced practice clinician: NP, CNM, or PA (active, unrestricted license in at least one U.S. state)
- Eligible to obtain and maintain licensure in Indiana, Kentucky, Idaho, Washington State, Alaska, and Hawaii upon hire.
- Minimum 10 years clinical experience as an APC, with at least 5 years in leadership/supervisory roles and demonstrated experience in telehealth, care coordination, or centralized follow up systems.
- Strong competency with EHRs (experience building/using care paths preferred), telehealth platforms, and remote clinical workflows. EPIC experience is preferred.
- Knowledge of reproductive health clinical standards, abnormal diagnostic result management, and state reporting requirements preferred.
- Prior experience managing centralized follow up programs, telehealth service lines, or multi-state clinical operations.
- Experience in quality improvement, policy development, and staff training/education.
- Familiarity with PPFA medical standards and MS&Gs or similar family planning/sexual and reproductive health organizations.
Core Competencies
Demonstrates extensive clinical and operational leadership as an Advanced Practice Clinician, with a focus on telehealth, patient-centered care, and quality improvement. Proven ability to manage centralized follow-up programs and ensure compliance with state-specific reporting requirements.
Highest-signal resume keywords
- Advanced Practice Clinician (NP, CNM, PA)
- Telehealth Experience
- Clinical Oversight
- Quality Improvement
- EHR Proficiency (EPIC Preferred)
ATS Optimization Keywords
Hard Skills
- Clinical Leadership
- Case Management
- Telehealth Protocol Development
- Quality Assurance Audits
- Care Coordination
- Policy Development
- Staff Training
- Reproductive Health Standards
- Diagnostic Result Management
- Multi-State Clinical Operations
Soft Skills
- Effective Communication
- Team Collaboration
- Supervisory Skills
Certifications & Qualifications
- Active, Unrestricted License as NP, CNM, or PA
Industry Keywords
- Centralized Follow-Up
- Patient Navigation
- Telehealth Care
- PPFA Medical Standards
- Family Planning Organizations
Tools & Technologies
- EHR Systems
- Telehealth Platforms
- Remote Clinical Workflows