Clinical Director | Med/Surg - 8 North Tower - University

Join our mission to deliver patient-centered care across Memphis and the Mid-South. As Clinical Director, you will provide strategic and operational leadership for assigned departments or units, ensuring excellence in 24/7 clinical care delivery and advancing organizational goals for patient outcomes, service excellence, and financial performance.

Key Responsibilities

Clinical Operations Leadership

• Provide 24/7 accountability for assigned service areas, ensuring consistent delivery of high-quality, patient-centered care.
• Lead initiatives to enhance patient safety, clinical outcomes, and service excellence.
• Collaborate with interdisciplinary teams to develop and implement performance improvement strategies based on clinical and satisfaction metrics.

Associate & Team Management

• Recruit, mentor, and evaluate nursing staff and Patient Care Coordinators (PCCs), fostering a culture of excellence and continuous development.
• Coach PCCs in effective leadership and team management to optimize care delivery.
• Drive associate engagement and retention through positive work environments and recognition of performance.
• Oversee staffing models, scheduling, and resource allocation to ensure efficient and effective workforce utilization.

Fiscal Stewardship

• Participate in annual budget planning and ensure alignment with organizational goals.
• Monitor financial performance, analyze variances, and implement corrective actions to meet fiscal targets.
• Utilize data from financial and clinical systems to inform strategic growth and service development.

Environmental & Business Operations

• Maintain regulatory and accreditation readiness across all service areas.
• Proactively identify and address environmental and equipment needs to support safe, efficient patient care.
• Lead implementation of new technologies and operational projects to enhance care delivery and efficiency.

Professional Practice Leadership

• Serve as a role model for nursing professionalism, ethics, and clinical excellence.
• Pursue advanced certifications and participate in professional organizations at local and regional levels.
• Champion evidence-based practice and foster a culture of lifelong learning and professional growth.

Education & Formal Training

• Required: Bachelor’s Degree in Nursing
• Preferred: Master’s Degree in Nursing

Work Experience

• 3-5 years in an acute care environment

Licenses & Certifications

• Required: Registered Nurse (TN) – Tennessee Board of Nursing
• Required: Basic Life Support – American Heart Association
• Preferred: Nursing Administration board certification or national certification in the clinical specialty

Knowledge, Skills & Abilities

• Strategic leadership, including strategic thinking, change management, and team empowerment
• Operational agility to manage multiple priorities and complex workflows
• Data-driven decision making using clinical and operational data
• Technology proficiency: Microsoft Office Suite and familiarity with healthcare information systems and analytics platforms

Physical Requirements

Medium work: exerting up to 50 lbs. of force occasionally and up to 25 lbs. of force frequently. Good balance and coordination, close visual acuity, frequent invasive and non-invasive patient contact, exposure to patient body fluids and hazardous materials. Ability to react quickly to emergency situations.