Clinical Director ($85K-95K)

Provides strategic and operational leadership for the agency’s mental health programs, ensuring services are high-quality, compliant, and responsive to the needs of youth and families (Outpatient Program, Juvenile Assessment Team Program, and Multi Systemic Therapy Program).

Specific position duties and responsibilities:

Clinical Leadership and Oversight

• Oversee the operations of the agency’s mental health programs; ensure effective implementation of program designs, adherence with policies and procedures, and the agency’s code of ethics, mission, and values.
• Oversee outreach, partnership development, and referral coordination efforts to ensure a steady flow ofappropriate referralsto the agency’s mental health programs.
• Oversight of clinical practice standards, documentation, and regulatory compliance. Responsible for developing and sustaining systems that sustain consistency of services delivered to youth and families.
• Provide back‑up clinical support across the agency.
• Participate in the agency’safter‑hoursor on‑call system(rotation).

Compliance, Risk and Documentation

• Monitor program compliance with confidentiality and all relevant fiscal, regulatory, and legal requirements. Responsible for creating/assuring systems are in place to monitor compliance.
• Monitor program compliance with records management, to include clearlyestablishingand enforcing quality standards for documentation of services.
• Monitorprogram data and lead performance and quality improvement efforts based on data analysis,outcomesand identified areas for growth.

Supervision and Staff Development

• Provide direct supervision to the Clinical Coordinator, MST Supervisor, Bilingual Specialist, and PT/Contractor Clinicians.
• Collaborate with the Clinical Coordinator and MST Supervisor to provide supervision to master’s level interns.
• Facilitate clinical consult meetings and provide supervision to provisionally licensed master’s level clinicians across the agency for purposes of obtaining license.
• Recruit, hire, onboard, train and develophigh qualityprogram staff.

Budget, Filling, and Financial Management

• Oversee the development of program budgets andmonitorprogram expenditures in consultation with financial staff.
• Oversee the management of all program funding requirements, working with the Chief Operating Officer to ensure compliance with all grant writing, reporting, and monitoring requirements.
• Support the finance department by overseeing clinical documentation quality, authorization practices, and compliance processes to support successful billing,reimbursementintegrity, and audit readiness.
• Partner with the finance department toidentifyand resolve barriers impeding successful billing (unpaid claims, denial),tracksbilling data to maximize reimbursement.

Strategic and Organizational Leadership

• Provide strategic direction for mental health programs to include partnering with senior leadership to align clinical services with the agency’s goals and strategic plan.
• Provide strong leadership via consistent and clear communication with the team; promote a culture that reflects the organization’s values, encourages good performance and rewards productivity in the identified programs.
• Serve as a member of the agency’s Senior Leadership team, providingadministrative support to the COO and CEO as needed.

Community Collaboration

• Develop andmaintainstrong relationships with key stakeholders, including referral sources, Medicaid payors, and regulatory agencies, while promoting a positive and consistent image of the organization, itsmissionand its services.
• Represent the organization in community partnerships, external meetings, and system-level planning related to the mental health needs of youth and young adults.

General agency duties and responsibilities

• Complete all required trainings.
• Participate in agency outreach and fundraising events.
• Demonstrate a willingness to assist in other agency programs as needed.
• Act as a custodian and demonstrates responsible and ethical use of agency property and facilities.
• Display sensitivity to the service population’s cultural and socioeconomic characteristics.
• Strive to embody the agency’s Code of Ethics while working towards the agency’s Mission.
• Learn and demonstrate agency-wide Competencies including the areas of consumer and community relationships, continuous individual and agency-wide improvement, vision and purpose, respect and teamwork and positive leadership.
• Learn, develop, and modes Positive Youth Development core competencies resulting in capacity to contribute to the mission of Haven House Services and be a resource to our youth and families, other partner organizations, and our community.
• Other duties as assigned.

Minimum Qualifications:

• Minimum of5 years of supervisory experience including programdevelopment andmanagement.
• Minimumof 5yearsofexperienceworking directly with individuals with mental/behavioral health needs.
• Master’s degree in social work, or related field with full licensure (LCSW, LCMHC, LMFT, LPA) required, MSW/LCSW preferred.

Knowledge, skills and abilities:

• Demonstratedability to balance and communicate clinical quality concerns and productivity expectations.
• Strong working knowledge of NC Medicaidand behavioral health deliverysystemin NC.
• Strong written and verbal communication skills; ability to convert big picture goals to operational tactics.
• Knowledge of mental health diagnosis within current DSM5, individual and group modalities.
• Knowledge of various evidence-based practices that support individuals who receive services from Haven House.

Other Requirements:

• Valid North Carolina Driver’s License and satisfactory driving record.
• Personal vehicle for use in conducting home visits and/or transporting clients in the event agency vehicles aren’t available.
• Proof of current/valid car insurance.
• Acceptable background report.
• Evening and weekend hoursrequired as needed.
• Culture of care and wellness in the office.
• Potential exposure to bloodborne and/or airborne pathogens.

Compensation:

$85K-95K