Clinical Client Services Manager

Serving as the primary contact for designated clients, the full-time Clinical Client Services Manager will manage service activities, implement new programs, and maintain client relationships in a remote work environment. Key responsibilities Handles service activities to support existing client relationships and implement new programs Acts as primary contact and advocate for assigned clients, ensuring timely communication and issue resolution Maintains accurate documentation of client interactions and coordinates performance meetings with clients Required qualifications Bachelor's degree in a related field or equivalent experience; high school diploma required if equivalent experience Minimum two years' experience in a client, account, or project management position with complex customer support Experience servicing managed health care plans (HMO, PPO, POS) preferred Proficient in MS Office with experience in database management and spreadsheet creation