Title: Clinical Care Guide (RN)
Duration: Direct Hire (Full Time)
Location: Phoenix, AZ 85040 (Onsite)
Salary: $85,000 - $90,000 annually + Up to a 10% annual bonus + $5000 Sign on bonus
Job Description:
Duties:
Support members both in-person and virtually with real-time consultation, education, scheduling of specialist & diagnostic referral appointments, and follow-through + follow-up of those appointments
Play a critical role in the achievement of improved health outcomes and cost savings
Be an empathetic problem-solver and become the most visible partner to all patients
Clarify and explain referral for specialist and diagnostic service recommendations
Care for end to end process as needed, for referral or specialist services
Lead center in development and management of quality programs to include patient outreach to members in an effort to provide an elevated primary care experience with gaps in care or other clinical needs
Support members with chronic conditions by providing education, reminders, and other support
Handle the management and integration of office processes
Lead service and schedule requests on member’s behalf
Inform and equip Care Team with referral information and requirements
Be an ambassador in the local community - building relationships with other healthcare providers, social/community organizations, and marketing partners
Perform all other duties as assigned
Skills:
Excellent interpersonal skills to include maintaining courteous, friendly and effective communications with patients, team members and external parties
Current state license to practice as a Registered Nurse
CPR Certification required
Electronic Medicare Records experience
Customer service orientation and experience
Strong communication skills across multiple modalities
Highly collaborative
Empathy and advocacy
Exceptional organizing skills, detail-orientation
Must be able to maintain confidentiality at all times
Case/ Care Management experience
Electronic Medical Records experience
No specific EMR or EHR system experience needed
Customer service orientation and experience
Strong communication skills across multiple modalities
Highly collaborative
Empathy and advocacy
Exceptional organizing skills, detail-orientation
Must be able to maintain confidentiality at all times
Education:
Bachelor's degree in Nursing
An Active / Unrestricted Arizona RN license
An Active Arizona fingerprint clearance card
An Active Arizona Driver's license with acceptable driving record and reliable transportation
Clinical Care Guide (RN) in Phoenix at ABCS, Inc. IT Executive and Contingent Workforce Staffing
This position is listed as full time and onsite. It was posted 2 days ago.
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