Clinical Call Center Triage Nurse

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose‑minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well‑being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule: Full time

Shift: Day (United States of America)

Address: 12470 TELECOM DR

City: TAMPA

State: Florida

Postal Code: 33637

Job Description:

• Shift: Monday through Friday from 8AM to 5PM
• Supports West Florida Division-wide Women's Health practice triage call center

• Follows established nursing protocols and guidelines for triage to ensure safe, evidence‑based care.
• Participates in continuous learning and skill development opportunities.
• Assesses patient symptoms via phone, utilizing clinical protocols to determine the appropriate course of action.
• Provides guidance and education on common health concerns and home care advice.
• Facilitates referrals and appointment scheduling to ensure continuity of care.

Knowledge, Skills, and Abilities:

• Bilingual proficiency in English and another language (Preferred)

Education:

• Associate's of Nursing (Required)
• Bachelor's of Nursing (Preferred)

Work Experience:

• 2+ years Labor & Delivery (L&D) care experience (Required)
• 1+ years of experience in clinical nurse telephone (Preferred)
• 1+ years of experience in outpatient practices (Preferred)

Licenses and Certifications:

• Basic Life Support - CPR Cert (BLS) (Required)
• Registered Nurse (RN) (Required)

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements -

Pay Range: $66,248.00 - $109,740.80

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening , including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse :

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.