Clinical Business Analyst Level II

Pay Range

NYC Health + Hospitals provided pay range: $74,288.00/yr - $95,000.00/yr.

Marketing Statement

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers. At NYC Health + Hospitals, our mission is to deliver high quality health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Typical Responsibilities

• Analyze and document business requirements and processes; communicate requirements to technical personnel through basic conceptual data, process models and flowcharts, and technical specifications.
• Interview end users, stakeholders, and project sponsors to assess business and clinical needs; create business, functional, and technical requirements document based on captured data and departmental protocols/standards.
• Convert information gathered into specific details including data sources, data and user types, interface components, interface navigation needs, reporting needs and administrative system needs.
• Define external interfaces, constraints, quality issues and other non-functional requirements.
• Provide project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements; assist team in developing solutions.
• Partner with project managers to complete requirements documentation in accordance with project schedule.
• Plan, organize, facilitate, and lead meetings and workgroups, and oversee and execute follow-up activities.
• Ensure software development team accounts for all defined technical requirements in coordination with QA team; ensure all quality standards comply with internal policies and industry standards.
• Document changes to baseline requirements through standard change control process; document software test plans, technical requirements, release notes, user and training guidelines and other materials.
• Plan, coordinate, and support unit acceptance testing and subsequent deployments in coordination with other team leaders.
• Perform end user and application support functions including problem solving and resolution of application function defects; provide systems and application training.
• Develop and execute project presentations.
• Participate in special projects, as required.
• Provide training to and serve as a mentor for junior clinical business analysts and other appropriate project team members; manage and evaluate work products for assigned team members.
• Participate in the development of various departmental training initiatives.
• Interview junior clinical business analysts and other appropriate project team members.

Additional Tasks

• Identify opportunities for process improvements and provide analysis and propose change and communicate strategies.
• Provide supervision and guidance to junior clinical business analysts, clinical business analysts assigned at Level I, consultants, and/or other appropriate project team members.
• Interview junior clinical business analysts, clinical business analysts assigned at Level I, consultants, and/or other appropriate project team members.

Minimum Qualifications

• A Masters degree or advanced clinical degree from an accredited college or university and one (1) year of experience gathering and documenting business, clinical, and/or functional requirements using interviews, document analysis, workshops, surveys, site visits, business process descriptions, scenarios, business analysis, task and workflow analysis, or related clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics or related area; or, one (1) year of experience in a relevant clinical and/or healthcare administration role/function; or
• A Baccalaureate degree from an accredited college or university and three (3) years of experience as described above; or
• A satisfactory combination of education, training, and experience.
• Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month-to-month basis toward the required work experience for a total of one (1) year.

Department Preferences

• Advanced degree in epidemiology, statistics, public health, biomedical informatics or an equivalent acceptable program
• Four+ years of satisfactory, full-time experience in healthcare clinical quality improvement, research, or data analytics.
• Four or more years as a data or research analyst, statistician, epidemiologist, clinical informaticist, data scientist, or similar role
• Data analysis
• Statistical methods
• Performance improvement
• Working with EHR databases, particularly Epic
• Proficiency in SQL and R
• Familiarity with Epic data, particularly Clarity
• Tableau experience
• Experience in programming

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.