Clinical Admin Coordinator

Care CoordinatorWe are seeking a detail-oriented Care Coordinator to join a busy Optum healthcare team. In this role, you will support patient care by processing referrals, coordinating communication with specialists and imaging centers, and ensuring timely documentation. This position plays a key role in maintaining efficient patient workflows and delivering exceptional customer service.Key responsibilities include:Process patient referrals accurately and efficiently.Answer incoming phone calls and assist patients, providers, and external offices.Obtain consult notes, imaging reports, and other required documentation from specialists and imaging centers.Coordinate communication between providers, patients, and outside healthcare facilities.Maintain accurate patient records and documentation within the electronic medical record (EMR) system.Ensure referrals are completed in a timely manner to support continuity of care.Provide outstanding customer service while maintaining patient confidentiality.Perform additional administrative and care coordination duties as assigned.Required qualifications include:High School Diploma or GED.Previous experience in a healthcare or medical office environment.Strong organizational, communication, and multitasking skills.Ability to work efficiently in a fast-paced environment.Proficiency with Microsoft Office and electronic medical record (EMR) systems.Preferred qualifications include:Previous referral coordination or referral processing experience.Experience working with specialists, imaging centers, or provider offices.The Care Coordinator will join a collaborative team of approximately 20 staff members, including 4 healthcare providers, dedicated to delivering high-quality, patient-centered care.