Clinic Operations Manager I

Facility Samaritan Pacific Communities Hospital

*Starting bonus and/or relocation available to new employees. Previous experience may be required. Employment commitment to Samaritan is required.

JOB SUMMARY/PURPOSE

Responsible for all aspects of the daily operation of assigned facilities including staff supervision, monitoring patient flow, budgeting and acting as a liaison with patients, providers, hospital departments and administration. Position will be classified as a level I, II, or III Manager based on scope of responsibility, to include number of service lines, communities, clinics, and FTEs.

DEPARTMENT DESCRIPTION

The Urgent Care teams at Samaritan Health Services treat conditions that require immediate attention but are not considered to be life-threatening or severe enough to be cared for in the hospital emergency department. As a walk-in health care facility treating acute medical conditions, we bring convenient and affordable health care to residents and visitors of our communities.

EXPERIENCE/EDUCATION/QUALIFICATIONS

Two (2) years business process experience required, preferably in healthcare.

One (1) year leadership experience required.

If the incumbent holds a clinical credential (e.g., Certified/Registered Medical Assistant, LPN, RN) and is expected to provide back-office coverage, then Healthcare Provider Level BLS is required within 90 days of hire.

KNOWLEDGE/SKILLS/ABILITIES

Leadership - Inspires, motivates, and guides others toward accomplishing goals. Achieves desired results through effective people management.

Conflict resolution - Influences others to build consensus and gain cooperation. Proactively resolves conflicts in a positive and constructive manner.

Critical thinking – Identifies complex problems. Involves key parties, gathers pertinent data and considers various options in decision making process. Develops, evaluates and implements effective solutions.

Communication and team building – Leads effectively with excellent verbal and written communication. Delegates and initiates/manages cross-functional teams and multi-disciplinary projects.

PHYSICAL DEMANDS

Rarely
(1 - 10% of the time)

Occasionally
(11 - 33% of the time)

Frequently
(34 - 66% of the time)

Continually
(67 – 100% of the time)

CLIMB – LADDER

LIFT (Floor to Waist: 0"-36") 20-40 Lbs

SQUAT Static (hold >30 sec)

STAND

WALK – LEVEL SURFACE

WALK – INCLINE

CLIMB – STAIRS

SQUAT Repetitive

ROTATE TRUNK Standing

SIT

REACH - Upward

FINGER DEXTERITY

MANUAL DEXTERITY Hands/wrists

LIFT (Floor to Waist: 0"-36") 0-20 Lbs

LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

LIFT (Knee to chest: 24"-54") 0 - 20 Lbs

LIFT (Overhead: 54" and above) 0 - 20 Lbs