To support a dynamic Telehealth team, the full-time Client Support Specialist II will provide advanced operational and technical support to clients, manage data integrity, and lead client implementations while working in a hybrid or remote environment. Key responsibilities: Lead advanced client implementations and account configurations, including onboarding and customized system setups Format, validate, import, and maintain client and medical network data to ensure accuracy and integrity Partner with clients and internal teams to troubleshoot implementation issues and identify effective solutions Required qualifications: Associate degree or equivalent experience 5+ years of operational, customer service, or client relations experience OR 2+ years of client implementation/onboarding experience Advanced Microsoft Excel skills and proficiency with Microsoft Office Ability to learn and work effectively within multiple software platforms and web-based tools Comfortable communicating directly with clients through phone and email
Client Support Specialist II in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.