Leading the client experience for SmartSimple, the full-time salaried Client Success VP will oversee Professional Services, Support, and Client Success, ensuring a high-quality delivery model while working remotely. Key responsibilities Own and enhance SmartSimple's client experience across Professional Services, Support, and Client Success Manage partner capacity models and pricing strategies to ensure sustainable service offerings Unify and lead the implementation of a consultative delivery model for complex client engagements Required qualifications 10+ years of experience in leading enterprise-level Professional Services and Support functions Proven track record of developing consultative delivery models for technical products Experience collaborating with Sales on large enterprise deals, including delivery commitments Expertise in managing complex partner relationships and capacity planning Preferred experience in nonprofit or vertical SaaS technology sectors
Client Success VP in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.