The Client Operations Specialist provides essential support across account servicing, asset movement, documentation, and client communication. This role ensures a smooth, accurate, and compliant experience for clients while supporting advisors with day‑to‑day operational needs.
Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.
Key Responsibilities
Asset Movement & Transactions
- Process ACAT and non‑ACAT transfers, ACH requests, journals, and domestic/international wires.
- Set up on‑demand and periodic contributions and distributions.
New Account Opening & Maintenance
- Open, update, and close client accounts.
- Complete client information changes, restriction removals, advisory updates, POA/TPAI additions, trust updates, and statement linking.
- Manage online access setup, linking, and de‑linking.
- Verify documentation for accuracy and compliance.
Client Service & Administrative Support
- Prepare and send client forms, account documents, secure emails, and e‑sign packages.
- Generate reports, meeting materials, and maintain eMoney data.
- Support existing annuity contracts and handle estate processing, including death claims, new account setup, beneficiary communication, and asset movement.
- Assist with trading activities such as mutual fund conversions, trade corrections, dividend reinvestment, and breakpoint reviews.
- Process check deposits and manage incoming/outgoing mail.
- Conduct initial outreach to prospects and gather data for new clients.
- Review and respond to daily action items and follow‑ups. xhqgsiq
- Perform general office tasks including supply ordering and meeting scheduling.
Client Specialist in pittsburgh at Unknown Company
This position is listed as contract and onsite.